State Farm® Insurance Agent Rachel Machin

"After being with Progressive for many years, Amber was truly a godsend and we made the switch to State Farm! Amber worked with us diligently and was able to save us about 5K every six months just on our auto policy. If you have ever thought about switching or just getting a quote, give Amber a call. We have since told everyone about her and State Farm!"

"I want to thank Isabel Garay-Mesa for her thoughtful and considerate time that she gave me for my appointment this past week She shared and reviewed all the options for insurance and financial opportunities that your State Farm offers their clients. I appreciate how she took the care and time to answer all my questions. It was great to sit down and talk to her and I'm so glad that I switched to State Farm Rachel Machin's office. It's the best one in Lakeland and I appreciate everything they've done for me so far and all the opportunities to share new products with me. This office is a great resource for my family's future. Thank you again Isabel for everything and I'll see you again soon for my next financial strategy planning session soon. Great working with you guys thank you again so much."

"Isabella, is wonderful and great she explains everything very well!"

"I was very pleasantly surprised with the level of service that I received from Isabel, she was very helpful and took the time to explain everything in great detail… I left the conversation feeling great about my decision to switch my car insurance to State Fram"

"Had a great experience getting insurance here and working with Izzy. Would definitely recommend."

"We had the pleasure working with Isabel Garay-Mesa. She done amazing job getting us started with State Farm."

"Very friendly and very helpful!:)"

"Yay for me!!! Amber Ballard, with State Farm, has saved me money!!! Amber has been amazing at helping me replace my auto, home, jewelry, rental properties, and liability insurance. She was so professional; and continues to be as she looks into other polices I have with other companies. Not only did she get me far better premiums than what I had with my previous insurance providers, she even raised my coverage as well as discontinued coverage that was never necessary to begin with. I’m in sales and know first hand there are some really unethical salespeople out there who will take you for all your worth. Amber is not a salesperson. She’s a partner who has your best interest at heart. That’s rare to find these days. I highly recommend giving Amber a call today. Don’t wait. I’m already saving thousands, with even better coverage. Thank you so much, Amber. You’re amazing!"

"Amber Ballard is in the process of getting all my insurance on with State Farm and I can’t say enough good about my interactions with her. She has been very patient with me, as well as detailed and professional. Additionally, I appreciate so much her attention to my coverages that were lacking. Best of all, I now will have better coverage and am actually saving thousands per year! I would highly recommend giving Amber a call and letting her work her magic for you. Thank you, Amber!!"

"Amber and Josue were excellent! They created a pressure-free environment, helping me select the best policy and coverage for my 2025 Camry. They clearly explained the terms, compared what I had with GEICO- offered helpful scenarios, and guided me to the right coverage. I did a bundle and received much more coverage and additional coverage with my 18 year old son as a new driver at the same cost. Even though they aren't my local agents, I'm very happy to have them as my representatives. Thank you again, and I wish your team continued success. Kudos to the trainer who trained y'all not just on policy but real customer service. Everyone was patient, kind, and approachable. I felt understood and confident. I will be reaching out on the life insurance policy for my son soon 🙂"

"Josue made getting a life insurance policy very easy. He was really informative and took the time to explain everything clearly. Great service overall!"

"Rachel and Isabel were amazing. Both ladies spoke with me like if we were best friends! Nowadays, you must appreciate services as such, not everyone enjoys what they do. Both attended all my requirements for two vehicles! Switched over and am ultimately glad I did. Thanks for everything!"

"Josue was very professional and helpful. He worked me through every process making sure I understood each step . He also assisted me with obtaining the needed information to complete my process ! Work ethic 10/10"

"Recently I visited this agency to discuss automobile and homeowners insurance coverage. I met with Isabel Garay Mesa, who proved to be very pleasant, attentive to my requests and very knowledgeable in our discussions throughout the process of transitioning from Allstate to State Farm. She is truly an asset to this agency, and I look forward to a long-term working relationship with her in connection with all of my future insurance needs."

"Josue was such a great help! He personalized my policy to what worked best for me, was very kind and polite, and followed up promptly. He was attentive to all my requests and made the whole process a breeze! Thank you:)"

"Isabel was fantastic to work with. She made the entire process incredibly smooth and surprisingly quick. She also has great interpersonal skills and made me feel comfortable as a young woman setting up my own insurance for the first time. Truly one of the easiest insurance transactions I’ve ever had. Highly recommend her and State Farm."

"Amber Ballard is my insurance representative, what an amazing person she is, very attentive, easy to work with, provides and answers any questions, fast responses, able to fit in all our insurance needs over and beyond. The important part is she was able to save us alot of money. I will definitely be working with Amber for all our insurance needs!"

"Josue was a pleasure to work with. He was polite and very information."

"Llevo 2 años siendo atendido por Rachel y siempre se destaca por su profesionalismo y simpatía. Gracias por toda la orientación y soporte entregado."

"It was actually a great experience! Amber was very knowledgeable and was able to answer all of our questions!"

"Diana was delightful to work with..."

"Needed information about my needs and spoke with Amber, she put me at ease with her knowledge of my questions. If yiu need cost comparison give her a call."

"After moving from Georgia to Florida, I went to my neighborhood State Farm office where I met the delightful Isabel who spent more than an hour going over all my insurance needs and set me up with exactly what I needed in the way of auto and renters insurance. I just can't express how welcome and comfortable she made me feel! When you are 72 years old, the human connection means so much, and I was very grateful to find her. I highly recommend State Farm and particularly the office in Mulberry, Florida, where they treat you like family and really know their business inside and out. You won't be disappointed!"

"Isabel was Greta to work with and helped save me money!"

"Thank you Isabel for all of your help!!"