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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Veronica Morgan

August 25, 2025

5  out of  5
rating by Veronica Morgan
"Brittany was extremely helpful and made the process very easy. I had started a quote online and just wanted something cheaper than what I was paying. She found me even more discounts and made everything quick and sinple. I had been with my other insurance for years but the cost just got too high."
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jessenia umanzor

August 25, 2025

5  out of  5
rating by jessenia umanzor
"Diana Was extremely helpful and got me the best rate ☺️"
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Dennis Ahearn

August 25, 2025

5  out of  5
rating by Dennis Ahearn
"100% professional, very courteous and knowledgeable and a pleasure to speak with"
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Maria E Diaz

August 21, 2025

5  out of  5
rating by Maria E Diaz
"Amazing service."
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Everth Marcano

August 19, 2025

5  out of  5
rating by Everth Marcano
"Excelente atención, Rachel Machin la mejor agente de seguro, resolvió mis dudas, mis problemas sin ningún tipo de estrés ni tensión ella se encargó de absolutamente todo, gracias de verdad Rachel, las agencias de seguro necesitan de personas como usted 👍🏻"
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Fallon H

August 19, 2025

5  out of  5
rating by Fallon H
"Brittany was very helpful. Very easy process and all questions were answered."
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lionel bonini

August 15, 2025

5  out of  5
rating by lionel bonini
"Helpful caring effective perfect"
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Jon Hoenicke

August 15, 2025

5  out of  5
rating by Jon Hoenicke
"Brittany was a pleasure to work with and got us a great auto rate!"
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Richard Thacker

August 11, 2025

5  out of  5
rating by Richard Thacker
"Brittney is an absolute gem to work with. The fact that she remembers who I am, her knowledge and personality are just three of the reasons I have my policies with Rachel. Rachel has always been fair and strives to get me the best policy at the best price ALWAYS."
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Jessica Kastner

August 8, 2025

5  out of  5
rating by Jessica Kastner
"Diana Holcombe was extremely helpful and went above and beyond to help me get me the policy I needed. Her customer service was a 10/10. Highly recommended."
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Theresa Lopez

July 23, 2025

5  out of  5
rating by Theresa Lopez
"Brittany Crosby was very helpful finding me the best rate and better coverage than my previous policy. She took the time to explain the coverage and ensured I was getting the best :). Excellent service 👏"
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J.C. Greeman

July 23, 2025

5  out of  5
rating by J.C. Greeman
"Diana was a great help. Made this experience as painless as possible. Very personable and knowledgeable and willing to go to the extra mile. Thank you."
We responded:
"Diana is one of our senior reps and her willingness to go the extra mile is something our clients have always appreciated. Thank you for trusting us and letting Diana walk you through the process. We're so happy to have you with us! Rachel Machin - State Farm Insurance Agent "
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Josias de jesus Bravo colon

July 16, 2025

5  out of  5
rating by Josias de jesus Bravo colon
"Excelente atención, de verdad que explican todo muy bien y son muy amables."
We responded:
"Nos alegra saber que te sentiste bien atendido y que pudimos aclarar todas tus dudas. Siempre estamos aquí para ayudarte con lo que necesites. ¡Un saludo grande y gracias por confiar en nosotros! Rachel Machin - State Farm Insurance Agent "
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Domingo Machin

July 13, 2025

5  out of  5
rating by Domingo Machin
"Un servicio muy profesional y eficiente y una aseguradora de muy buen servicio y excelente eficiente por años osea de mucho prestigio"
We responded:
"Domingo, estamos muy felices de darle la bienvenida a la familia de State Farm. Gracias por sus palabras amables. - Rachel Machin from Rachel Machin State Farm "
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sadie swenty

July 11, 2025

5  out of  5
rating by sadie swenty
"Brittany answered all my questions and made the process so easy !! Definitely recommend her for your insurance needs !!"
We responded:
"Easy is not typically something people associate with insurance and part of our mission was to change that narrative so, I'm glad to hear that it's working. Thank you for the feedback, Sadie! Rachel Machin - State Farm Insurance Agent "
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Amanda Smith

July 10, 2025

5  out of  5
rating by Amanda Smith
"Ileana was knowledgeable about my policy and answered every question with ease. My experience was top notch. Very efficient."
We responded:
"Efficiency is something we are always aiming for as we know our customer's time is important to them. Thank you for the great feedback, Amanda! Glad to have you and Ryan with us and looking forward to growing with your family for many more years to come. Rachel Machin - State Farm Insurance Agent "
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Anthony Robinson

July 10, 2025

5  out of  5
rating by Anthony Robinson
"Very personable and knowledgeable!"
We responded:
"Two things we strive for consistently. Thank you for the feedback, Anthony! Rachel Machin - State Farm Insurance Agent "
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willington nunez quiceno

July 8, 2025

5  out of  5
rating by willington nunez quiceno
"I had an excellent service and wonderful experience. Amazing Costumer services.Likewise , all my doubts were resolved."
We responded:
"Glad we could provide some clarity and peace of mind for you. Thank you for the glowing review! Rachel Machin - State Farm Insurance Agent "
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Kevim Galeno

July 8, 2025

5  out of  5
rating by Kevim Galeno
"Muy agradable persona, excelente atención y formidable servicio, realmente una atención 10 de 10."
We responded:
"¡Muchísimas gracias por tu mensaje! Nos llena de alegría saber que quedaste satisfecho con nuestro servicio. Aquí siempre te vamos a tratar con cariño y como en familia. ¡Gracias por confiar en nosotros y cuenta con nosotros siempre! Rachel Machin - State Farm Insurance Agent "
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Rick Torres

July 8, 2025

5  out of  5
rating by Rick Torres
"Brittany was very good with explaining everything that I needed to know"
We responded:
"Making sure that our customers understand their coverage is a core part of how we do business. So, we are pleased to know that we are delivering on that. Thank you for the feedback, Rick! Rachel Machin - State Farm Insurance Agent "
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Jim H

July 8, 2025

5  out of  5
rating by Jim H
"Ileana was very friendly, knowledgeable and quick. Agent provided extremely competitive pricing. I am quite happy with service, coverage and pricing"
We responded:
"So happy we were able to help you out with a better rate and friendly service, Jim! Thank you for the feedback. Rachel Machin - State Farm Insurance Agent "
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Caroline Pham

July 3, 2025

5  out of  5
rating by Caroline Pham
"Ileana is super helpful and knowledgeable, made my car processes super easy - Rachel is very communicative and actively contacts her clients for updates"
We responded:
"Thank you for the wonderful feedback, Caroline. We're happy to have you as part of the State Farm family. Rachel Machin - State Farm Insurance Agent "
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Tyler Jordan (Mr.J)

July 3, 2025

5  out of  5
rating by Tyler Jordan (Mr.J)
"Jessica C. With agent Machin’s office Was very helpful. I am not a current customer but she stepped in and help me with a smile. A very professional team"
We responded:
"Tyler, we really appreciate you sharing this! Even if you’re not a current customer, Jessica and our whole team believe in helping everyone who reaches out. We’re glad she could assist you and make your experience a positive one. If you ever need anything else or have questions in the future, don’t hesitate to reach out—we’re always happy to help! Rachel Machin - State Farm Insurance Agent"
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Kiara Chow

July 2, 2025

5  out of  5
rating by Kiara Chow
"Diana was super helpful, explained everything that my policy covers, lots of patience. Great to work with her getting my insurance!"
We responded:
"Kiara, we love hearing that Diana made things easy and took the time to walk you through your policy. Her patience and attention to detail really set her apart, and we’re glad it made a difference for you. Thanks for trusting us with your insurance—Diana and the team are always here if you need anything down the road! Rachel Machin - State Farm Insurance Agent"
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Carlos Garcia

July 1, 2025

5  out of  5
rating by Carlos Garcia
"Una experiencia muy buena muy amables y excelente servicio"
We responded:
"¡Carlos, nos alegra muchísimo saber que tuviste una experiencia tan positiva! Para nosotros es muy importante que te sientas bien atendido y respaldado. Cuenta con nosotros para lo que necesites en el futuro. ¡Gracias por ser parte de la familia State Farm! Rachel Machin - State Farm Insurance Agent"