Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Hash

Kimberly Hash

April 30, 2025

5  out of  5
rating by Kimberly Hash
"Marissa was very pleasant and helpful! She helped me get the best rate possible which saved me alot versus my old insurance and better coverage! She also walked me through every step of the process!"
Profile photo of Maria Herrera

Maria Herrera

April 29, 2025

5  out of  5
rating by Maria Herrera
"I am very happy with the service they provided and very thankful with Rachel for explaining every single option available. They are always willing to answer any questions."
Profile photo of Bryleigh Blakemore

Bryleigh Blakemore

April 28, 2025

5  out of  5
rating by Bryleigh Blakemore
"Brittany was great. She helped me save money and get more coverage for both me and my husband."
Profile photo of Luz camacho

Luz camacho

April 27, 2025

5  out of  5
rating by Luz camacho
"Diana is very nice"
We responded:
"Welcome to the State Farm family, Luz! Thank you for the 5-star review! Rachel Machin State Farm Agent "
Profile photo of Sara Menaour Moussa (Sari)

Sara Menaour Moussa (Sari)

April 25, 2025

5  out of  5
rating by Sara Menaour Moussa (Sari)
"Diana is a professional and highly skilled person with very good customer service."
Profile photo of Suheily Lazu

Suheily Lazu

April 25, 2025

5  out of  5
rating by Suheily Lazu
"Brittany Crosby is a very Friendly, efficient and polite. She is the best agent I’ve ever spoken to EVER!!!"
Profile photo of Cassidy West

Cassidy West

April 22, 2025

5  out of  5
rating by Cassidy West
"I highly recommend Lindsay if you’re looking for an agent to walk you through the process of switching insurances. She was very helpful and is basically saving me half the price of what I was paying."
Profile photo of Ċheryl Beck

Ċheryl Beck

April 22, 2025

5  out of  5
rating by Ċheryl Beck
"Jessica was knowledgeable, kind and efficient. Got us insured on 3 vehicles and out the door. Thank you"
Profile photo of Stephen

Stephen

April 18, 2025

5  out of  5
rating by Stephen
"When I first called then spoke to Lindsey I felt reassured that I would get the coverage that I needed. She made this process go easier than I thought it would. She explained everything in detail, it was a great experience."
Profile photo of Krystyna M

Krystyna M

April 17, 2025

5  out of  5
rating by Krystyna M
"Kendal is the best!!! Super kind and professional!"
Profile photo of Ronda Stevens

Ronda Stevens

April 17, 2025

5  out of  5
rating by Ronda Stevens
"We have dealt with many insurance companies/agents over the years and Brittany by far is up there near the top, if not at the top, of ease to work with. While I do not like the price that we have to pay, we are required to have certain coverages. Was a pleasure to work with her, and would highly recommend if shopping insurance prices to check with her."
Profile photo of D whitaker

D whitaker

April 17, 2025

5  out of  5
rating by D whitaker
"Lindsay was amazing in helping me switch my auto insurance to State Farm and helping me save! Everything was seamless and she has been extremely helpful!"
Profile photo of Aaron Ford

Aaron Ford

April 16, 2025

5  out of  5
rating by Aaron Ford
"Kendal was great and super helpful!"
Profile photo of Eric Flaherty

Eric Flaherty

April 11, 2025

5  out of  5
rating by Eric Flaherty
"Linsey West was an absolute pleasure to work with in setting up our new policy"
Profile photo of Larry H

Larry H

April 9, 2025

5  out of  5
rating by Larry H
"You guys are awesome"
Profile photo of dogg house

dogg house

April 8, 2025

5  out of  5
rating by dogg house
"Kendal was a great help!"
Profile photo of Rosa Lopez

Rosa Lopez

April 4, 2025

5  out of  5
rating by Rosa Lopez
"I called Stare Farm, really scared, because so many other insurances I had called had given me a higher quote than what had. I spoke witm Diana Rios and she helped me immensely, she knew what I needed and I am so delighted of the service I received. She is such an asset to State Farm.. I am referring her to everyone I know who needs help Thank you! So much.."
Profile photo of David W Jones

David W Jones

April 3, 2025

5  out of  5
rating by David W Jones
"Extremely friendly and knowledgeable!! It was a pleasure speaking with her."
We responded:
"Thank you for the feedback, David! Glad you had a wonderful experience with Diana. Welcome to the State Farm family! Rachel Machin State Farm"
Profile photo of James Mitchell

James Mitchell

April 2, 2025

5  out of  5
rating by James Mitchell
"Brittany was very helpful and knowledgable. Quick and easy process. Thanks!"
Profile photo of conrad shelton

conrad shelton

April 2, 2025

5  out of  5
rating by conrad shelton
"Kendal was great to work with"
Profile photo of Hayley

Hayley

March 30, 2025

5  out of  5
rating by Hayley
"I recently had the pleasure of working with Lindsey West with State Farm. She made the auto policy switch such an easy process! She’s very knowledgeable and friendly while answering all my questions. I 10/10 recommend her as an agent!"
We responded:
"With such awesome feedback, I think we may need to petition Google to let us go up to 10 stars instead of 5, haha. I'm so happy to hear Lindsay was able to get everything handled for you. Please don't hesitate to reach out for anything you need! Rachel Machin - State Farm Insurance Agent "
Profile photo of Miss Fish

Miss Fish

March 28, 2025

5  out of  5
rating by Miss Fish
"Miss BRITTANY was absolutely amazing in what she does and most importantly she was so kind to me as I had a screaming baby on the phone while trying to setup my insurance. She was a delight and took the time to be patient with me and go the extra to get me all settled and taken care of . Plus she saved me money from switching insurance companies. I would give her a 10/10 all around . Thank you again for EVERYTHING🎚️🐟❤️"
We responded:
"We are no stranger to babies in this office full of moms! I'm so glad Brittany was able to get everything taken care of for you, but now if you're ever in the area, you and the little one have to swing by to see us! We love a good baby visit, haha. Welcome to the Rachel Machin State Farm family! Rachel Machin - State Farm Insurance Agent "
Profile photo of Mike March

Mike March

March 28, 2025

5  out of  5
rating by Mike March
"Kendal was such a joy to talk to, didn’t think it was possible for an agent to be so invested in myself, she really cares 10/10 rare employee"
We responded:
"Making sure our customers leave interactions with our office feeling cared about, protected, and knowledgeable is part of our mission. So, I can't express enough how happy it makes me to hear that you felt this. Don't worry, Kendal isn't going anywhere!!! Thank you, Mike! Rachel Machin - State Farm Insurance Agent "
Profile photo of junner

junner

March 28, 2025

5  out of  5
rating by junner
"I talked to Kendal about my life insurance options and she was so knowledgeable and answered all my questions. Thank you, Kendal!"
We responded:
"Life insurance is by far the most important thing that we do. I'm so happy to hear that Kendal was able to get your family secured with a private policy from the #1 Life insurance company in the country. Thank you for the phenomenal review! Rachel Machin - State Farm Insurance Agent "
Profile photo of Jenny McBreairty

Jenny McBreairty

March 28, 2025

5  out of  5
rating by Jenny McBreairty
"Shawn was so amazing with helping me obtain our home insurance for a home we are purchasing in Lakeland. He was professional and very efficient and worked hard getting us the best rate he could. He made the process very seamless and I am grateful for that! Thank you Shawn!!"
We responded:
"Buying a home can be such a stressful and chaotic process sometimes, as I'm sure you just experienced, haha. I'm just so glad to know that we could help make it just a tad bit easier for you. I hope you're enjoying the new place and please don't hesitate to reach out for anything you need! Rachel Machin - State Farm Insurance Agent "