State Farm® Insurance Agent Rachel Machin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Daniella Rios
January 27, 2026
"Josue was such a great help! He personalized my policy to what worked best for me, was very kind and polite, and followed up promptly. He was attentive to all my requests and made the whole process a breeze! Thank you:)"
Lynese Palmer
January 26, 2026
"Isabel was fantastic to work with. She made the entire process incredibly smooth and surprisingly quick. She also has great interpersonal skills and made me feel comfortable as a young woman setting up my own insurance for the first time. Truly one of the easiest insurance transactions I’ve ever had. Highly recommend her and State Farm."
Lynne Summers
January 23, 2026
"Amber Ballard is my insurance representative, what an amazing person she is, very attentive, easy to work with, provides and answers any questions, fast responses, able to fit in all our insurance needs over and beyond. The important part is she was able to save us alot of money. I will definitely be working with Amber for all our insurance needs!"
Kenny Haworth
January 22, 2026
"Josue was a pleasure to work with. He was polite and very information."
Sherri Iturriaga
January 21, 2026
"It was actually a great experience! Amber was very knowledgeable and was able to answer all of our questions!"
Barbara Parker
January 15, 2026
"Diana was delightful to work with..."
Lou Burnside
January 14, 2026
"Needed information about my needs and spoke with Amber, she put me at ease with her knowledge of my questions. If yiu need cost comparison give her a call."
Joyce Meeks
January 13, 2026
"After moving from Georgia to Florida, I went to my neighborhood State Farm office where I met the delightful Isabel who spent more than an hour going over all my insurance needs and set me up with exactly what I needed in the way of auto and renters insurance. I just can't express how welcome and comfortable she made me feel! When you are 72 years old, the human connection means so much, and I was very grateful to find her. I highly recommend State Farm and particularly the office in Mulberry, Florida, where they treat you like family and really know their business inside and out. You won't be disappointed!"
Ryan Eyrick
January 9, 2026
"Isabel was Greta to work with and helped save me money!"
Megan Grant
January 9, 2026
"Thank you Isabel for all of your help!!"
Tiffany Weyant
January 9, 2026
"Amber B. was absolutely wonderful to work with. She handled my call professionally, answered all of my questions thoroughly, and was extremely knowledgeable. She took the time to explain everything clearly and made the entire process easy and stress-free. It’s refreshing to speak with someone who truly knows their stuff and genuinely wants to help. I highly recommend Amber and State Farm!"
Justin Proctor
January 8, 2026
"Isabel was very helpful! We got everything sorted quickly!"
"Welcome to the State Farm family, Justin! Thank you for trusting us with your insurance needs and I'm so glad you had a pleasant experience working with Ashley!"
Daniel Ballard
January 7, 2026
"I highly recommend Amber..She is very knowledgeable and helped me understand my policy. And made my whole process a breeze"
Alysa Purkey
January 7, 2026
"Amber was very thorough in helping get me the best prices available and bundling my policy. She was very pleasant to deal with and very knowledgeable!"
Maggie Wojtylak
January 7, 2026
"I absolutely love Rachel and everyone in her office. They are quick to get back to you and are very friendly. Isabel was amazing!"
"Thank you for the glowing review, Maggie! We love you too! :) Rachel Machin - State Farm Agent"
Linda Barfield-Jegg
January 7, 2026
"Courtesy and following through, pleasant experience. Isabel"
Linda Fischer
January 6, 2026
"Isabel was fantastic. She was so helpful and patient with my husband and I. She worked diligently to get us the best policy for us. She is a great asset to State Farm. I can’t say enough good things about her. I would rate her a 10++++++++."
Tiffany Roberts
January 5, 2026
"We just switched our car insurance to State Farm and bundle even more savings because Isabel Garay-Mesa was able to get us an incredible quote. My husband and I are SO happy with our experience and we can't wait to see what else she can help us with. We feel confident and so at peace with Isabel handling our policies."
David Lindsey
January 2, 2026
"I can’t say enough good things about working with Isabel. She is extremely knowledgeable, courteous, and truly a pleasure to work with. She takes the time to explain everything clearly and makes sure you feel confident in your coverage. The agency as a whole provides outstanding customer service and has a genuine hometown feel that’s hard to find these days. Highly recommend to anyone looking for personalized, reliable insurance service."
Thu Nguyen
January 2, 2026
"⭐⭐⭐⭐⭐ I cannot say enough great things about Isabel Garay Mesa at State Farm. She has been absolutely amazing throughout my entire process of transitioning from GEICO to State Farm. She made the switch incredibly smooth and stress free and she saved me so much money. Isabel is extremely attentive and always follows up on every question or concern I have. She is very thorough, highly knowledgeable, and makes sure you truly understand all of your options so you can make the best decision for yourself. I never felt rushed or pressured. I always felt supported and guided. She also helped me get an excellent quote for my Tesla Model Y 2026. I was very hesitant about getting a Tesla because the car insurance premiums were extremely expensive, especially with GEICO. I was honestly surprised at the great price I received through State Farm. Not only was the premium significantly better, but State Farm also offered me more coverage than what GEICO was providing, and I had been with GEICO for over 11 years. What truly sets Isabel apart is how personable she is. I genuinely enjoy speaking with her, not just about car insurance but about everyday life as well. She is funny, easy to talk to, and we laughed a lot throughout the process. We built a great rapport, which made something that can feel intimidating feel comfortable and even enjoyable. Car insurance and purchasing a vehicle can be overwhelming for many people, especially for females, and I am so grateful to have someone like Isabel who genuinely looks out for your best interest. She provides different options, explains everything clearly, and helps you make decisions that truly benefit you. She is someone you can absolutely trust with your car insurance needs. For anyone who is hesitant about getting a Tesla due to insurance costs, I highly recommend speaking with Isabel and checking out State Farm. You will be in excellent hands."
Amy Hays
January 2, 2026
"Brittany was so incredibly helpful! So glad I took her call a couple of weeks ago! Started today with way more coverage and a significantly lower rate than Progressive! From 600+ for bare bones, down to 260 something AND I’m protected!!! Perfection! Thank you, Brittany! You rock!"
Jennifer Pierce
January 2, 2026
"Isabella was so amazing and helped me with the best plan for me we laughed and had amazing conversations while completing my stuff"
danielle messano
December 31, 2025
"I went into the situation, thinking it was going to be daunting and taxing, but my experience was actually very pleasant and extremely pain-free. She walked me through everything and gave me detailed instructions on everything that I was unclear with. I could not have asked for a better insurance experience"
Cyndi Buchanan
December 30, 2025
"Had a difficult insurance issue that needed to be handled right away during the holiday. Brittany took care of it from her home. She was efficient and went out of her way to go the extra mile."
James Giles
December 24, 2025
"I had Progressive and GEICO before turning to State Farm. I only carried State required on 2 vehicles. For $15 more than I paid them, State Farm got me FULL COVERAGE! And not just the minimums on that, I was able to step up each category for better coverage...."